Privacy policy

Last Updated August 1, 2025

We care about your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website (the “Site”).

1. Information We Collect

We collect personal information you provide during the checkout or sign-up process, including:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information

We also collect certain data automatically when you visit the Site:

• Device and browser details
• IP address
• Time zone
• Pages viewed and how you interact with the Site
• Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your order or inquiries
• Send marketing or promotional messages, if you’ve opted in
• Improve and optimize your experience on the Site
• Detect and prevent fraud

3. Sharing Your Information

We only share your personal information with trusted service providers who help us operate the Site and fulfill your orders (such as payment processors, shipping services, and analytics tools). We do not sell or rent your information.

We may disclose information if required by law or to protect our rights.

4. Marketing Communications

If you sign up to receive updates from us, we may send you occasional emails about our products, new offerings, or special promotions. You can unsubscribe at any time using the link in any email or by contacting us.

5. Cookies & Tracking

We use cookies and similar technologies to recognize your browser, improve site performance, and better understand how you interact with the Site. You can control or disable cookies in your browser settings.

6. Your Rights

You may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Withdraw consent for marketing at any time

To make a request, contact us using the information below.

7. Data Retention

We retain your order and contact information for our records unless and until you ask us to delete it. This helps us provide better service for returns, customer support, and tax/reporting obligations.

8. Security

We take reasonable precautions to protect your personal information. However, no system is completely secure. Please use the Site at your own risk.

9. Changes

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last Updated” date.

10. Contact

For more information about our privacy practices or to make a request, contact us at:

Norwich Meadows Farm
Email: orders@norwichmeadowsfarm.com